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Case study
Bhairavgarh Palace Udaipur: WhatsApp + UPI Charging
A hillside palace hotel deployed AC chargers with WhatsApp + UPI, reaching 380 monthly sessions and 98.7% payment success while reducing front-desk workload.
Client: Bhairavgarh PalaceIndustry: HospitalityUdaipur
Monthly sessions
120
Payment success
98.7%
Monthly EV revenue
25000
Problem
- Front desk manually started/stopped chargers and tracked UPI screenshots.
- Guests waited at check-in to activate charging; no live view of charger uptime.
- Owners lacked utilization data to plan an additional bay for peak weekends.
Solution
- Deployed AC chargers connected to Savekar CMS.
- Guest QR opens WhatsApp flow (start/stop, live meter, UPI pay) without apps or RFID.
- Front desk monitors uptime and revenue in CMS; payouts settle directly to the hotel’s UPI account.
Results
Revenue lift
25,000
- Dynamic tariffs matched tourist peaks; overnight top-ups increased stay value.
Ops load
5
- Staff stopped issuing RFID cards and reconciling cash/UPI screenshots; guests self-serve in WhatsApp.
“Guests scan, pay UPI, and charge on their own—our team focuses on hospitality, not chargers.”
Amarnath — Operations Head, Bhairavgarh Palace