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Our AI reads your charger logs, identifies faults before they become failures, and sends step-by-step repair instructions to your caretaker on WhatsApp — automatically.
Our AI engine continuously ingests charger logs — OCPP messages, heartbeat patterns, error codes, and status events — to identify anomalies in real time.
Goes beyond simple error code lookups. Correlates multiple signals to pinpoint root causes — from firmware glitches and connector faults to power supply irregularities.
Sends clear, step-by-step servicing instructions directly to the caretaker's WhatsApp — no app downloads needed. The right person gets the right fix, instantly.
From raw charger logs to actionable WhatsApp instructions — fully automated.
Charger logs (OCPP heartbeats, status notifications, meter values, error events) are streamed continuously into our AI analysis engine.
Pattern recognition and anomaly detection algorithms correlate events across time to identify the root cause — not just the symptom.
A prioritized set of instructions is generated — from quick field fixes to escalation steps — tailored to the specific charger model and fault.
The caretaker of the specific charger receives a WhatsApp message with the diagnosis summary and step-by-step repair instructions.
Clear, non-technical instructions delivered via WhatsApp. No training needed — your on-site team can act immediately.
Savekar Diagnosis AI
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⚠️ Alert: Charger-001 at Green Park Station
Issue: Connector lock failure detected (Error code: ConnectorLockFailure)
Diagnosis: The connector locking mechanism is jammed. Likely caused by debris or mechanical wear.
🔧 Steps to fix:
1. Power off the charger
2. Inspect the connector port for debris
3. Clean with compressed air
4. Check the locking pin for wear
5. Power back on and test
2:34 PM ✓✓
If the issue persists after these steps, reply "ESCALATE" and we'll arrange a technician visit.
2:34 PM ✓✓
Our AI engine covers a wide spectrum of charger issues across all OCPP-compliant hardware.
80%
Reduce mean time to repair with instant AI-driven diagnosis and actionable instructions.
24/7
Continuous log analysis means issues are caught the moment they occur — even at 3 AM.
Zero
Instructions reach your caretaker via WhatsApp — the platform they already use every day.
Get early access to our AI diagnostics platform. Let your chargers tell you what they need — before they go down.